Returns & Exchanges

At Bugalugs Pet Care, we want your stylish companions to look their best, which is why we offer a 30-day return policy on all unworn and unwashed pet apparel. If the fit isn't perfect or you've changed your mind, our hassle-free process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the products are free of pet hair and odors.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.